If your Recommended Products or Dedicated Landing Page shows a blank screen, or redirects you to the wrong page, follow these quick steps to fix it.
By adjusting your page template and verifying a few settings in your theme editor, you can resolve this issue in just a few minutes.
Step 1: Navigate to Theme Customization
Go to Online Store > Themes in your Shopify dashboard. Click the Customize button for your active theme.
Click on the Templates menu in the header. Navigate to Pages.
Step 2: Create a New Page Template
Click on the Create template link.
Name your template (e.g., quiz-page) and set it as ‘Based on’ your Default page template.
Step 3: Assign the Template to a Page
Go to Online Store > Pages. Click select you quiz existing page to edit.
In the Template section on the right, choose your new template (e.g., quiz-page) from the Theme template dropdown. Click on the Save button to ensure all changes are saved before exiting the theme editor.
Step 4: View your quiz page
Check the page by pressing the View button. complete your quiz, and see if the results page loads correctly.
Troubleshooting (Common Issues)
- ✅ Make sure the App Embed is enabled.
- ✅ Check that your page template is set to something other than “Default page.”
- ✅ In the Theme Editor, make sure the page section isn’t hidden in the left sidebar.
- 🔁 Save changes, refresh the page, and test again.
Need more help?
- Email us at Connect@helptochoose.com with your theme name and preview link
- Or use the in-app Live Chat in QuizShop, you can also click here
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